Customer Support - When I try to play a game it says "d3d8.dll", "d3d9.dll" or "d3dx9

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Home > Support Center > When I try to play a game it says "d3d8.dll", "d3d9.dll" or "d3dx9_30.dll" is missing.

When I try to play a game it says "d3d8.dll", "d3d9.dll" or "d3dx9_30.dll" is missing.

That error message means you need to install the latest version of Microsoft’s DirectX (also know as D3D). DirectX is a set of drivers from Microsoft that controls the sound and video displays on your computer. To get the most current version of DirectX, click on this link and follow the on-screen instructions:

http://www.microsoft.com/windows/directx/default.aspx

Click where it says "Download the latest DirectX", when you are prompted to SAVE/OPEN the file, choose open and proceed through the installation.

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